Feb 27, 2021
· Camille Alden ·
I needed a short list of pet supplies because I have chronic illnesses. I ordered more than $35 and got free delivery. The doordash man dropped the delivery to the wrong address and I never got a replacement. After calling Petco they told me and I must call do a dash to get my refund and doordash said I have to get it from Petco. Petco should be the responsible party as my money went to them and I had a contract with them that I will get a delivery. I have not seen any refund from Petco yet even though I requested it. Also the customer service lady was very abrupt with me and I was offended by who tone.