Lowes Home - Murfreesboro, AR
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Will not guarantee product and or install
Don't Buy Doors From Them

Lowes Home - Murfreesboro, AR

Nov 27, 2019 · Ronald McDaniel ·   Businesses
Door purchase and install - From the first day installed door had mold that was not flush & and scratched but thought this was cosmetic. The door sounds like Velcro is ripping Everytime you open it (we thought this was because it was new but it's been 5 months and still sounds that way. The seal between the door doesn't keep small insects out when they climb on door. Lowes sent the installer back out then the Manufacturer rep. Who squirted caulk? In week holes but the insects came from where sliders meet you can't caulk that but he said we could pull the mylar strip off and the door won't. Be as noisy I asked if that would allow bigger bugs in and he said it could. The lady in the claims was very nice but never really had a solution after 5 months offered a Lowes gift card for $100 we declined and are still looking for a resolution. WE HAVE USED LOWES FOR 15 YEARS BECAUSE THEY SAID THEY GUARANTEEED THEIR SERVICES but probably going to try Home Depot

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